CJH Energy Solutions (“we,” “our,” or “us”) operates the website cjhenergysolutions.com. This Privacy Policy outlines our procedures regarding the collection, use, maintenance, and disclosure of personal data when you interact with our website, request estimations, or utilize our services.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

1. Information We Collect

To provide accurate solar energy layouts, battery storage configurations, and backup generator proposals, we collect information through our voluntary online intake forms. This may include:

• Identity Data: Full name, company name (if applicable).
• Contact Data: Email address, telephone number.
• Property Data: Physical installation address, structural layout details, and property specifications.
• Utility Data: Uploaded copies of electricity or utility billing documentation used explicitly to evaluate annual kilowatt-hour (kWh) usage.
• Technical Data: Internet Protocol (IP) address, browser type, operating system, and browsing behavior patterns collected via technical cookies.

2. How We Use Your Information

We require this information to understand your structural needs and provide you with premium contracting options. Specifically, your data is utilized for:

• Engineering custom solar pricing, sizing battery backups, or assessing electrical workloads.
• Internal record-keeping and processing necessary local municipal or utility interconnection permits.
• Contacting you via phone, email, or SMS text message regarding scheduled consultations, site assessments, or system designs.
• Improving our website layout, technical performance, and localized search user experiences.

3. Data Security & Protection

We are deeply committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented robust physical, electronic, and managerial procedures to safeguard and secure the information we collect online. This includes utilizing encrypted Secure Socket Layer (SSL) transmission protocols (HTTPS) for all data funneled through our interactive form blocks.

4. Third-Party Sharing Restrictions

We do not sell, distribute, trade, lease, or rent your personal data to third-party marketers. Your personal data is only shared with trusted partners or software tools directly necessary to fulfill your requested projects, including:

• Secure enterprise communications systems (such as Google Workspace infrastructure) utilized to securely route form metrics to our operational business team.
• Necessary engineering or utility partners directly involved in the official grid-interconnection permitting processes for your physical property.

5. Cookies and Analytics

Our website uses small file tracking systems known as cookies to analyze web traffic data, identify which sub-pages are being viewed, and optimize local user experiences. You can choose to accept or decline cookies through your individual web browser settings; however, declining them may alter or limit some interactive site components.

6. Controlling Your Personal Information

You may choose to restrict or review the collection or use of your personal information at any time. If you have previously agreed to us using your personal information for communication purposes, or if you would like to request that your records be entirely deleted from our databases, you may notify us at any point by sending an explicit request to our digital administrative office.